Front of House / Suite Host – £30k – Top Firm

Reference number: HC/1217




Our client is looking to appoint a Front of House team member to provide an exceptional 5 star service.


The successful candidate will have a strong Front of House / hospitality background. You should be proficient in Microsoft Word and Excel able to use you initiative and skillset to ensure all clients are looked after and left wanting to return.


  • Open and close facilities where required (securing the building is essential)
  • Ensuring suite are fully prepared and stocked each day
  • Keep an eye of stock levels and update Ops Manager accordingly 
  • Serving breakfast and lunch as required 
  • Preparing swipe cards for users in advance of hearings 
  • Greeting clients promptly upon arrival at main reception adhering to a high level of service 
  • Welcoming clients at drop off and receive deliveries where required 
  • Managing the switchboard for all Members and staff 
  • Taking accurate messages and ensuring they’re relayed efficiently via email to the correct person 
  • Researching future clients in advanced of arrival and providing profiles
  • Familiarisation with personal preferences for all repeat users of the centre and reflecting on the CRM database 
  • Keeping CRM database up to date 
  • Communicating with team members ensuring the hearing floors are covered at all times 
  • Organising all video / telephone conference facilities. 
  • Arranging all couriers for UK and international deliveries. 
  • Build and maintain a current, working knowledge of all policies, procedures, systems and developments, as well as general information, in order to provide visitors with information as required. 
  • Clearing away any rubbish in the suites and ensuring they remain clean and tidy at all times 
  • Ensuring the building is tidy at all times and reporting any issues / hazards
  • Assisting with restaurant bookings, travel arrangements and personal appointments.


  • Assisting with the organisation of internal and external events. To include preparation of badges and itineraries 
  • Maintain close working relationships with all team members 
  • Maintain a smart appearance and comply with the company general policy with regards to dress code/uniform 
  • Ensure that an exceptional level of customer service is maintained at all times 
  • Ad hoc duties.


Salary: £30k per annum


Annual Leave: 20 days paid annual leave per annum for the first 12 month of employment increasing to 25 paid working days after that time.

Pension: Entitlement to join the firm’s pension scheme after 3 months employment. The Employer will contribute 3% of your annual salary and the Employee will contribute 5% of their annual salary in line with the Workplace Pension Scheme.


Contact Tony Stephenson to apply. 07377 798 001 –

Job Features

Job CategoryPrivate Practice, The Bar

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